People. Process. Technology.
Expertise matters

Smarter assessments. More effective solutions. More valuable management. Faster time to value.

Committed to your business case

We plan for success and keep you on the path to achievement and innovation—with the lowest possible TCO.

Global presence

Over 1,000 years’ collective experience at your fingertips with 24x7 global coverage.

We account for human success factors.

Great tech—smartly integrated—is foundational to your business, but at the heart of your success, it’s the people who matter. We realize you care more about your customers, your employees and results than the technology that makes it all work.

When you make an investment in NICE technologies, NICE Value Realization Services is here to ensure you thrive from Day 1 to long after Go Live. We’ll help ensure your people are fully comfortable with your new solution and that you are positioned for long-term success.

Guide to Thrive:
Digital Transformation
Strong leadership and an agile mindset are key to reshaping business practices for the digital age.
Team brainstorming
Overcome barriers to transformation.
Learn about 9 common barriers to transformation like resistance to the pace of change and conflicting agendas—and how to overcome these challenges.
digital communication
“Other consultants showed a bunch of problems. NICE consultants showed how to solve them with NICE.”
Fortune 500 Investment Company
Contact us

If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For general questions or customer support please visit our Contact us page.

Blog

Unlock value with your tech portfolio

Half of all change initiatives fail, making value elusive for contact centers. Learn how to lock it down!

Case Studies

Case Study: Freedom Mortgage

Freedom Mortgage saved time and money, increased productivity and enabled a single system of truth for reporting.

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NICE named a worldwide Leader in 2024 IDC MarketScape CCaaS report

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