NICE Expands CXone Mpower – The Ultimate AI Hyper Platform for Customer Service Automation
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Oct 21, 2024
CXone Mpower revolutionizes AI for customer service on a unified hyper platform, enabling enterprises to design, build and operate automation for workflows, agents and knowledge at scale and precision.
NICE Actimize Wins 2024 Datos Insights Fraud & AML Impact Award for Best AML Transaction Monitoring Innovation
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Oct 8, 2024
NICE Actimize’s embedded AI improves customer experience and AML program operational efficiency
NICE Recognizes 2024 PSAPs’ Finest Award Winners for Achievements in Emergency Communications
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Oct 1, 2024
Nine recipients honored for their leadership, innovation, and dedication in emergency communications
NICE Actimize Wins 2024 FTF News Technology Innovation Award for Best Operational Risk Management Solution
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Sep 26, 2024
NICE Actimize’s X-Sight Onboard Client Lifecycle Management solution reduces costly processes so FIs can realize faster time to revenue
Banco PAN Revolutionizes CX with NICE CXone
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Sep 25, 2024
CXone provides a unified platform for CRM integration, Quality Management, and Interaction Analytics
NICE Actimize Launches AI-Powered Fraud Investigations Solution to Mitigate Losses and Maximize Efficiencies
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Sep 23, 2024
Generative AI and advanced analytics automate processes to help financial institutions meet regulatory timelines and ensure customer satisfaction
Boon Rawd Supply Chain Moves to the Cloud with NICE CXone
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Sep 17, 2024
NICE’s purpose-built AI for CX connects disparate systems and interaction analytics throughout the APAC region to provide total visibility
Arrow XL Selects NICE CXone Leveraging the Platform’s Complete Digital Portfolio and AI-Powered CX
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Sep 12, 2024
The delivery specialist has seen a boost in efficiency and found immediate cost savings from deploying NICE CXone
NICE Actimize 2024 Fraud Insights Report Shows Investment and Romance Scams Pose Increased Consumer Risk
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Sep 11, 2024
Leveraging AI and collective intelligence, NICE Actimize fights evolving fraud threats to protect consumers and financial institutions
Dutch Railways Digitally Revolutionizes Transportation with NICE CXone
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Sep 10, 2024
Dutch Railways’ use of NICE CXone boosts agent and customer experiences