The new NICE CXone IVR and data connections help Hastings Direct perform more sophisticated call routing based on policy purchases and customer lifecycle.
View storyCase Study: Hastings Direct
Hastings Direct Speeds to CX Success with NICE CXone
Hastings Direct Speeds to CX Success with NICE CXone
The new NICE CXone IVR and data connections help Hastings Direct perform more sophisticated call routing based on policy purchases and customer lifecycle.
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