Improved the speed and depth of analysis, enabled the company to shift to a customer experience-oriented agent scorecard, and improved competitive positioning.
View storyCase Study: Atento
Atento Fuels Global Ambitions with Nexidia Analytics
Atento Fuels Global Ambitions with Nexidia Analytics
Improved the speed and depth of analysis, enabled the company to shift to a customer experience-oriented agent scorecard, and improved competitive positioning.
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