Barak Eilam

Chief Executive Officer
“I am passionate about technology and innovation, and extremely proud of our 8,500 NICErs for carrying out the “NICE Spirit” of creativity and advancement. Coupled with NICE's profound technological leadership, we fulfill our commitment to the success of all of our customers.”

Barak Eilam is the CEO of NICE, he leads the company’s vision, strategy, growth, and innovation with over 8,500 employees globally serving 25,000 organizations in more than 150 countries.

Since he became CEO in 2014, Eilam transformed NICE into a leader in cloud, analytics, digital and Artificial Intelligence (AI) through ground-breaking innovations and strategic acquisitions. Under his leadership, the company became the undisputed leader in all its domains, ranked #1 by all leading market analysts. In the last 9 years NICE revenue more than doubled, growth accelerated significantly and its profitability more than tripled, resulting in a seven-fold increase in market cap

Eilam started his career as an engineer at NICE in 1999 and in his 24 years with the company held multiple senior leadership roles in R&D, product management and sales. Eilam established and led the company’s Analytics business, spearheading NICE’s transformation into an enterprise software company. Prior to becoming the CEO, Eilam served as the President of NICE Americas, significantly expanding NICE's customer base, providing solutions to 85 of the Fortune 100 organizations.

Eilam’s passion for technology goes beyond his role as a CEO. He created a global initiative to promote equality, instilling the passion for technology in young girls. He is known for voicing his opinion publicly about the values of excellence, equality and transparency. He authored multiple patents and most recently has been named 2020 CEO of the Year by Calcalist, a leading financial newspaper in Israel.

Prior to joining NICE, Mr. Eilam was an officer in the Intelligence Corps of the Israeli army.

Mr. Eilam holds a B.Sc. in Electrical Engineering from Tel Aviv University. Eilam lives in New Jersey with his wife and two daughters.

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NICE named a worldwide Leader in 2024 IDC MarketScape CCaaS report

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