Product Videos

NICE CXone feedback management demo video

Overview

NICE CXone Feedback Management is a contact center customer satisfaction survey product that collects unbiased feedback and delivers immediate comprehensive voice of the customer insights across all channel interactions.

Datasheets

NICE CXone Feedback Management

Provide in-depth analytics and benchmarking capabilities to drive actionable insights with minimal effort. Gain detailed feedback from customers to enable the business to improve performance through specific and quantified interaction details.

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NICE named a worldwide Leader in 2024 IDC MarketScape CCaaS report

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