Overview
MAX (My Agent eXperience) is a revolutionary new cloud contact center agent interface, now available to NICE customers. Based on exhaustive research with agents and supervisors in live contact center environments, MAX was designed to be a simpler, more efficient, and more engaging way for agents to positively interact with customers.
Product Videos
A powerful agent Interface
Help your agents provide a seamless omnichannel customer experience with one powerful interface for all tools and channels.
