Product Videos

Introducing Enlighten Copilot

Overview

Discover how customer service agents become unsung heroes in the digital economy with Enlighten Copilot. This AI tool empowers agents with smarter interactions, personalized coaching, and automation opportunities. It provides real-time insights, seamless omnichannel support and enhances efficiency and productivity. Join us to see how Enlighten Copilot transforms agents into superhuman heroes, delivering exceptional customer service in the digital age.

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NICE named a worldwide Leader in 2024 IDC MarketScape CCaaS report

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