Datasheets

CXone for Retail

Overview

Your customers expect easy interactions and seamless omnichannel journeys. Give customers fast answers that increase conversions and effortless resolution with the industry’s leading AI-powered customer experience platform.

NICE CXone provides a complete suite of CX applications on an AI-powered platform to automate, orchestrate, and elevate every touchpoint with your brand. Ensure every interaction improves brand reputation, drives employee engagement, and creates customers for life.

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NICE named a worldwide Leader in 2024 IDC MarketScape CCaaS report

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