Our VP of Product Marketing, Kristyn Emenecker, sits down to discuss some best-practices that you can implement in your contact center to increase efficiency and productivity. She promotes keeping it simple throughout and highlights the benefits of her top 5 in this short video. How many of these do you currently implement? Would you replace any on this list? Let us know!
- Start With Culture
- Define What Success Looks Like
- Set Priorities
- Know Your Team & Manage Accordingly
- Celebrate The Unexpected
