You can submit the topic you would like to present at the conference by using the online submission form. If your topic is selected, everybody benefits. Your colleagues will learn from your presentation, and you receive a free conference pass/refund of your registration fee for this year’s event. All presenters will join the speaker roster that includes our 'amazing' keynote, Shep Hyken, customer experience expert, speaker, and author. Prepare to be amazed when New York Times and Wall-Street Journal best-selling author presents this year’s ICUC keynote! In his presentation, Shep will inspire us to transform our organizations’ customer focus and competitive edge. Don’t forget there are many ways to save on admission! Early Bird pricing is open through Sunday, August 14. That's a savings of $140. You can also register a team of 4 or more and receive 50% off the current registration rate for additional colleagues. Register for ICUC 2016 today!